Please send Exchanges/Returns to:

Big Hat Store

330 E. Maple Rd.

Suite C

Troy, MI 48083

Please make sure to include the Order Number (#BHSXXXXXXX) within the package, or some other identifying information so we can tell who is returning the product.

If you are exchanging a hat(s) for a different hat,(s) please include specific information about the new hat(s) you want in return.

Assuming that:

1. the exchange/return is within the 60 Day window; and

2. that the hat is in the same condition as it was when you received it

You do not need to get advanced permission to return your order.

That said, we do recommend that you send us an email to support@bighatcompany.com letting us know to be on the lookout for your return.

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