Product is fine customer service is terrible. Im trying to return one hat and i cant find a confirmation email or anything.
Color is just as it’s pictured and fit is perfect!
The hat is awesome
We started Big Hat Store in 1998 because our founder faced the same problem you have: he couldn't find hats for big heads anywhere. Not at department stores. Not at hat shops. Not online. Just rack after rack of medium and large, stopping well short of the sizes that people with genuinely large heads actually need.
So he built the store he wished existed.
Getting started wasn't easy. When we approached manufacturers about producing hats for big heads in sizes 2XL, 3XL, and 4XL, nearly every one turned us away. They didn't believe there was a market for oversized hats. Only one manufacturer in the entire country was willing to take the chance with us.
Today, Big Hat Store is one of the most trusted destinations in the country for big head hats — proudly based in Troy, Michigan, and shipping nationwide.
This isn't a niche category tucked into a corner of our site — it's the only thing we do. Because we focus exclusively on oversized hats, we understand them better than anyone. A great-fitting hat for a big head isn't just a regular hat scaled up. It needs extra depth, precise crown arc measurements, and construction that accounts for how a larger hat sits and wears throughout the day. We've spent 27 years perfecting that.
We stock big head hats in sizes 2XL (fits approximately 7 3/8 – 7 5/8), 3XL (fits approximately 7 3/4 – 8), and 4XL (fits approximately 8 1/8 – 8 1/2 and above) — the sizes that most retailers simply don't carry. If you've spent years settling for stretched-out adjustable caps or giving up on hats altogether, this is where that ends.
We don't just trust manufacturer size labels. Every hat prototype is physically measured and tested by real customers before we commit to production. That's why our listings include not just a general size category but the exact head circumference each hat fits. No guessing. No awkward returns.
Finding hats for big heads used to mean choosing from almost nothing. We've changed that. Our selection includes:
We're proud to offer a strong selection of American-made hats. Quality-built, and designed to fit the way a hat should.
We're a specialized shop, not a warehouse. Our team knows sizing, knows fit, and is genuinely here to help you find the right hat for your head. With a 4.9-star rating across 2,800+ reviews, we'll let our customers do the talking.